top of page


Download data authorization document


Dear client, potential client, suppliers and visitors, our Privacy Policy and Treatment of personal data, establishes the conditions on which we will treat the personal data that we collect from you through the completion of the contact forms and we will call you, as well as of online chat on our website, or any other additional information that you provide us through emails, telephone calls, contracts or documents of any kind that you provide us by any physical means, voice or data message. By providing the data, you accept this policy on the way in which GREAT TEAM CLOUD SAS (hereinafter, the company) will treat your personal information; Said treatment will be carried out in compliance with the guidelines set forth in the General Law on Protection of Personal Data (Statutory Law 1581 of October 17, 2012) and any other rule that regulates, modifies or suppresses what is contemplated in this provision. If, after reading this Privacy Policy, you do not agree with the way we treat your data, we ask you please not to use our services and request the update, modification or elimination of our database in accordance with the provisions of the numeral 7 of this document.

This policy is aligned with Decree 1377 of 2013, regulatory of Law 1581 of 2012 regarding compliance with the privacy notice that must be provided to the owners of personal information by the company, who acts as responsible for the processing of personal data is aimed at and is aimed at:

A. Inform the holders of the information about the policy of treatment of personal information of the company, in addition to allowing the holders of personal data to exercise their right to habeas data, establishing the necessary procedure that they must follow if they wish. know, update, delete and rectify the data found in our databases and / or files. This document is oriented in any case to protect and guarantee everything concerning the processing of personal data, the fundamental freedoms and rights that all natural or natural persons have.

B. Communicate to the owner of the personal information the information treatment policies that will be applicable to their personal data, the way they will be treated, the use that will be given to them and the way they can access their personal data.

This policy will be applied on a mandatory basis to all personal data recorded on physical or digital media that are likely to be treated by the company as the person responsible for their treatment.


At the time you provide personal data of your property, you authorize us to process them, and we understand that your consent is prior, express and informed, as you have read this document before providing your data.

The collection of personal data that is done through the contact forms, as well as in the online chat of our website, telephone calls, personal or virtual interview, contracts, forms, or any other document that you provide to the company, will have the following purposes:


  • Advise you on issues related to the services offered by the company and that have been consulted and / or requested by you.

  • Have constant communication about the services provided by the company.

  • Send you communications regarding the contractual relationship.

  • Carry out administrative and / or accounting procedures related to the contracting of services such as billing, collections and payments.

  • Notify you for the purposes of giving notice of the service renewal term.

  • Send proposals for services and invitations to company events or their allies, partners or associates.

  • Carry out activities aimed at customer loyalty.

  • Provide technical support service.

  • Receive and process requests, complaints and claims.

  • Conduct satisfaction surveys.

  • Transfer personal data to register services with an international entity.


  • Preparation and conclusion of the contract.

  • Have constant communication about the services and / or products contracted.

  • Send communications in relation to the execution of the contract.

  • Carry out the administrative and / or accounting procedures related to the contractual relationship such as billing, collections and payments.

The processing of personal data may be carried out directly by the company and / or by whoever the latter determines, as long as it is carried out for the purposes set forth herein, for which it will not require additional authorization from you, which you expressly accept when supplying your personal information.

You will have the right, free of charge, to know, update, rectify and / or request the deletion of your personal data, by means of communication that will be received through the channels available for this purpose, which you will find in point 7 of these policies.


Political Constitution, article 15.
Law 1581 of 2012
Decree 1377 of 2013
Decree 886 of 2014
Decree 1074 of 2015, Cap. 25

In accordance with Law 1273 of 2009, whoever "without being empowered to do so, for their own benefit or that of a third party, obtain, compile, subtract, offer, sell, exchange, send, buy, intercept , disclose, modify or use personal codes, personal data contained in files, archives, databases or similar means "

Both the company and those in charge (EMPLOYEES, SUPPLIERS AND CONTRACTORS) must observe and respect these policies in compliance with their functions and / or activities, the corporate guidelines for the treatment and protection of personal data and the other provisions and clauses that are established by the company, even after the legal, commercial, labor or any other kind of ties have ended. Likewise, they must keep strict confidentiality in relation to the data processed.


For the purposes of interpreting and applying this document, the definitions established by Law 1581 of 2012 and its regulatory decrees will be taken into account. For what is not established in said regulation, the definitions established by the dictionary of the Royal Spanish Academy will be applied, and finally, those established by different sources of information from formal entities such as universities, scientific or technological institutes and the like.


GREAT TEAM CLOUD SAS as well as its affiliated or subsidiary companies will treat your public, private, semi-private or sensitive data, derived or on the occasion of the employment relationship that you have, had or will have with the Company, in accordance with the provisions of the Law 1581 of 2012, and in the Personal Data Treatment Policy, Purposes for the General Treatment of Information of employees, retired workers, pensioners and candidates to fill vacancies:

  • For purposes relevant to the employment relationship (EPS, ARL, pension and severance funds, family compensation funds, etc.)

  • In the case of employees with the signing of the employment contract, express authorization is understood to give Treatment to the information.

  • In the case of judicial and legal requirements.

  • Accounting and payroll.

  • Recruit and select personnel to fill the vacancies.

  • Process, confirm and comply with legal and extra-legal labor obligations derived from the employment contract.

  • Make transactions.

  • Payment of extralegal benefits.

  • Audits

  • Statistical analysis.

  • Maintain a database of candidates.

  • Training and education.

  • Share personal data with banks, companies that offer benefits to our active workers, among others.

  • Occupational Health and Safety Programs.

I will authorize said information to be shared with third parties for the purposes of the work that I developed, developed or will develop. Sensitive and / or personal data may be stored outside of Colombian territory in technological tools, software and databases acquired or licensed by the Company, parent companies, holding companies, affiliates or subsidiaries of these. I know that, as the owner of the information, I have the rights provided in Laws 1266 of 2008 and 1581 of 2012. In particular, I have the right to know, update and rectify the information that has been collected about me, as well as to present inquiries and claims; revoke the authorization or request the deletion of the data, in the cases where it is appropriate.

You will be asked for private information, understood as that information that allows a person to be identified, such as identity document number, names, physical and electronic addresses, telephone numbers, among others.

The authorization may not be revoked nor may the deletion of the information be requested when the owner has a legal or contractual duty to remain in the database, as provided in article 9 of Decree 1377 of 2013.


Our commitment is to ensure the security of your personal data.
Although we have the physical and technological means that allow us to adequately secure your information, we will do everything possible to protect your data, but we cannot guarantee the total security of the data that you provide and which you authorize us to access. We have our own and third-party servers, recognized data storage and email providers in which the information is stored. Our computers have access restrictions and other measures that reduce the probability of unauthorized access or information leakage. In the same way, we have legal tools so that our workers, suppliers and contractors are obliged to give legal treatment to the personal data that the company must disclose in the exercise of the entrusted management or legal duties such as billing, payment, reports and others.

Our web portal may introduce links or "links" to other own or third-party websites. If you decide to go to any of the websites linked to our portal, you must take into account that each of these portals or websites has a different privacy policy, for which we do not accept any type of responsibility for the information or personal data that you provide or provide outside our site.


For consultation, claim and / or request for information, update, rectification and / or deletion of your personal data, it must be submitted in writing in a document signed by the owner of the personal data using the Request, Complaints or Claims format that can be sent by email to or by authorized postal mail at Carrera 55 No. 152B - 68 Edificio MAZ - Office 1110 in the city of Bogotá - Colombia.

Any request, query and / or claim must contain at least:

a) Name and surname of the owner.

b) Holder's identification number.

c) Data of the holder's location (email, telephone, address, city).

d) Description of the request, query or of the facts that give rise to the claim.

e) Means by which you want to receive a response.

f) Signature of Petitioner.

g) Attach the documents that you consider pertinent to support the request, query and / or claim.


Requests, complaints and / or claims in relation to knowing, updating, rectifying and / or deleting the data and / or revoking the authorization, will be attended within a maximum term of fifteen (15) business days from the day following the date of receipt of the same. When it is not possible to respond within the aforementioned term, the owner of the data will be informed of the reasons for the delay and the deadline for response will be indicated, which may not exceed five (5) business days following the expiration of the first finished.

If it is found that the application, claim or query presents an error or is incomplete, the owner will be required within five (5) business days following the date of receipt of the same, to remedy the deficiencies identified. After thirty (30) business days from the date of the request without a response from the owner, it will be understood that the claim has been withdrawn.

If the company is not the competent entity to resolve the claim, it will transfer, within the maximum response period mentioned here, to the competent entity, who will have the same term to respond, which will start from the date it receives the communication. of the transfer of the query, claim or request and the interested party or owner of this situation will be informed so that they can follow up.

In accordance with article 16 of Law 1581 of 2012, the owner or interested party may only file a complaint with the Superintendency of Industry and Commerce, once the corresponding procedure indicated in this policy has been exhausted before the company.


GREAT TEAM CLOUD SAS as well as its affiliated companies or subsidiaries may:

A. Keep the personal data of the owners of the information in databases located in Colombia and in the servers of reliable and highly recognized third parties, fulfilling the purpose authorized by the owner of the data, making their best efforts to maintain the information in a secure manner, safeguarding its integrity, veracity and confidentiality.

B. Transfer or transmit, all or part of the personal data of the holders of the information, to the Workers, Suppliers or Contractors of the company in Colombia or abroad, solely and exclusively for the effects and purpose indicated in the authorization for the treatment of personal data, in numeral 2 of this policy and in compliance with the legal provisions.


Modifications after the date of initial publication of this Privacy Policy and Treatment of Personal Data will be published on our website

The company reserves the right to make changes to this Policy at any time and without notification, when they are the result of the application of a legal standard. Any changes to this policy will be effective the moment it is posted.

In the event that we intend to give a use or destination different from the initial reason for which your personal data was requested, your authorization will be requested by any means in which a record of said communication remains, among which we can name as an example the email email, SMS, WhatsApp message, or phone call.

This manual and policy will be effective as of December 2, 2018.

bottom of page