CUSTOMER EXPERIENCE
CX
MARKETING CLOUD
Attract the audience successfully, in order to increase the demand and the conversion rate. Offer, through multichannel marketing, personalized experiences that boost growth and income, while maintaining loyalty and customer satisfaction.
Discover how to do more with less speeding time-to-market and optimizing your investment.
Develop a dynamic and reliable customer profile, get detailed information on performance and optimize your marketing at the moment while organizing the best end-to-end experiences.
COMMERCE CLOUD
SAP Commerce Cloud is an integrated commerce platform that includes product content management, experience management, personalization and order management. It is flexible and offers a level of agility that allows you to innovate, test and then perform the implementation with confidence.
We offer support to any marketing model, from B2C to B2B and B2BC, and our accelerators group specific functionalities of the sector for multiple vertical sectors. In addition, SAP Commerce Cloud includes various pre-configured integrations in the SAP core business systems and other solutions in the SAP Customer Experience portfolio.
CLOUD FOR CUSTOMER (C4C)
Companies need to provide a fluid customer experience in all communication channels: in person, by phone, online, on social networks and through mobile devices.
Connect your customers with more meaningful ways with SAP Cloud for Customer. This CRM portfolio in the cloud unites marketing, sales, commerce, customer service and social CRM, to help your team form powerful personal connections that connect with the customer in all channels. Get advantage of contact management and customer analytics and more.
