CUSTOMER EXPERIENCE
CX
MARKETING CLOUD
Successfully engage your target audience to increase demand and conversion rates. Deliver personalized experiences through multichannel marketing that drive growth and revenue while maintaining customer loyalty and satisfaction.
Discover how to do more with less by accelerating time-to-market and optimizing your investment.
Develop a dynamic and reliable customer profile, gain detailed performance insights, and optimize your marketing in real time while delivering the best end-to-end experiences.
COMMERCE CLOUD
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization, and order management. It's flexible and offers a level of agility that allows you to innovate, test, and then deploy with confidence.
We support any go-to-market model, from B2C to B2B and B2BC, and our accelerators bundle industry-specific capabilities for multiple verticals. In addition, SAP Commerce Cloud includes several pre-configured integrations with core SAP business systems and other solutions in the SAP Customer Experience portfolio.
CLOUD FOR CUSTOMER (C4C)
Businesses need to deliver a seamless customer experience across all communication channels: in person, by phone, online, on social media, and via mobile devices.
Connect with your customers in more meaningful ways with SAP Cloud for Customer. This cloud-based CRM portfolio unites marketing, sales, commerce, customer service, and social CRM to help your team build powerful, personal connections with customers across all channels. Take advantage of contact management, customer analytics, and more.
